Terms of Service

Last updated August 5, 2026

These terms cover using this website. They are deliberately short and plain. The specifics of any paid project live in a separate written proposal or agreement, and that document controls the actual work.

Using this site

This is the website of Studio O'Brien, a web design and development studio in Shelby, North Carolina. You're welcome to read it, share links to it, and get in touch. By using the site, you agree to these terms. If you don't agree, please don't use the site.

What's on here is information, not a promise of results

The articles, guides, calculator, and examples on this site are provided for general information. I work hard to keep them accurate and current, but I can't guarantee every detail applies to your exact situation, and nothing here is a contract, a guarantee of search rankings, or a substitute for advice specific to your business. Use your own judgment.

Portfolio and concept work

Some projects shown are labeled Concept. Those are original demonstration builds created by Studio O'Brien to show what's possible, not claims of paid client relationships. Real client projects are presented as such.

Our content and yours

• Our content. The design, code, writing, and images on this site belong to Studio O'Brien unless noted otherwise. Please don't copy or republish them without permission. Linking to the site is always fine.
• Your content. Anything you send me through the contact form stays yours. You're confirming you have the right to send it and that it's accurate.
• Finished projects. Ownership transfers as set out in your written agreement. On a standard paid project that happens at launch. On a Main Street Grant project the site vests at month six, as the grant earns out. Either way your domain, your content, your photos, and your Google Business Profile are yours from day one.

If we work together

These site terms are the backdrop. The specifics of your project live in your written proposal or agreement, and where the two differ, that document wins.

• What you pay, and when. Build work is quoted in writing before it starts. Standard projects are billed half at the start and half at launch. Main Street Grant projects are $500 at kickoff. Monthly plans start when your site goes live, not when you sign, and bill on the same date each month after that.
• Cancelling. Monthly plans are month to month. Cancel any month and it stops at the end of that month. A grant project that ends before month six carries a buyout of the months remaining, capped at $300, and nothing else.
• Access I hold. Where I manage something for you, I hold operator access, not ownership. On your Google Business Profile you are always the Owner and I am only ever a Manager, which means you can remove me at any time without asking me first. I don't ask for passwords where an invitation will do.
• What I need from you. Content, photos, access, and the confirmation that you have the right to use whatever you send me. If those stop arriving the build waits rather than fails, and no clock runs against you.
• Things you buy directly. Your domain is registered in your own account on your own card, deliberately, so you keep the address people know you by no matter what happens between us. Any third-party service you choose to add is billed to you by that provider, not by me.
• What I can't promise. I can promise the work, the reporting, and the honesty of the numbers. I can't promise a particular ranking, a particular amount of traffic, or a particular number of calls. Google decides where you rank, and anyone who guarantees otherwise is guessing.
• Leaving. You can ask for everything at any time, at no charge: your files, your content, your assets, and a walkthrough of every account. Month to month means month to month.

Links to other sites

The site links to third-party tools and resources. I don't control those sites and I'm not responsible for their content or their practices. Following an external link is at your own discretion.

Estimates and the calculator

The website cost calculator and any ballpark figures are estimates to help you plan. They are not quotes. A real quote comes in writing after we talk about what your project actually needs.

Limitation of liability

The site is provided "as is." To the extent the law allows, Studio O'Brien is not liable for any loss arising from your use of the site or reliance on its general information. This does not limit any rights you have under a signed project agreement.

Governing law

These terms are governed by the laws of the State of North Carolina.

Changes

I may update these terms as the site grows. Changes are posted here with a new date at the top.

Contact

Questions about these terms: hello@studioobrien.com or (704) 751-9873. See also our Privacy Policy.