Privacy Policy

Last updated August 5, 2026

Short version: this is a small studio site. I collect very little, I don't sell anything about you, and the only information I ever get directly is what you choose to send me through the contact form.

Who this covers

This policy applies to studioobrien.com, operated by Studio O'Brien in Shelby, North Carolina. If you have a question about anything here, email hello@studioobrien.com and I'll answer it myself.

What I collect

• Information you send me. When you use the contact form or the project estimate, I receive the name, email address, and message details you enter. I use these only to reply and to scope the work you're asking about.
• Basic usage data. Like most sites, this one records anonymized things such as which pages get visited, rough location (city or region, not your exact address), device and browser type, and how you arrived. This is aggregate and is not used to identify you personally.

I do not ask for, or want, sensitive information, and there is no login or account to create.

The tools that make that happen

Rather than build tracking myself, the site uses a few well-known third-party services. Each has its own privacy policy:

• Google Analytics 4 for anonymized traffic measurement. See Google's privacy policy.
• Microsoft Clarity for aggregate, anonymized insight into how pages are used. See Microsoft's privacy statement.
• Web3Forms to deliver contact-form submissions to my inbox. See Web3Forms' privacy policy.
• Vercel hosts the site and keeps standard server logs for security and reliability. See Vercel's privacy policy.
• Stripe handles payments if you become a client. See Stripe's privacy policy.

If we work together

Becoming a client means I hold more about your business than a visitor's. Here is exactly what, and what I deliberately don't hold.

• Payments. Payments run through Stripe. Your card details go to Stripe and never to me. All I can see is that a payment happened, the amount, and the last four digits. I could not mishandle your card number if I tried, because I never receive it.
• Your business information. Photos, hours, copy, and everything you give me to build with lives in a folder shared with you, so you can see what I hold that's yours, and in my own working files. I don't publish anything about your business without your say-so.
• Access, not passwords. Where I manage an account for you I use a delegated invitation rather than a password wherever one exists. Where a password genuinely can't be avoided it's kept in an encrypted password manager, in a folder holding only your business, and it's deleted when we finish.
• Your customers' information. When somebody fills in a form on a site I built for you, that message goes to your inbox. I don't keep a copy, I don't build a list from it, and there is no database of your customers anywhere in my systems. There is nothing there for me to lose.
• Your numbers. Your analytics and Search Console are shared to your own Google account from the day the site goes live, not when you ask for them. They're your numbers.
• Kept separate. Every client's files, credentials, and site live in their own separate place. Nothing of yours sits in a folder with somebody else's.
• When you leave. You keep everything. I remove my access, and I delete the business information I was holding for you within twelve months, apart from what I have to keep for tax records.

Cookies

The analytics tools above set a small number of cookies to tell repeat visits apart and measure traffic. They are not used for advertising, and I don't run ad networks or retargeting on this site. You can block or clear cookies anytime in your browser settings, and the site will still work.

How your information is used

• To reply to your message and, if you want, to plan and quote your project.
• To understand, in aggregate, what's useful on the site so I can improve it.
• To keep the site secure and running.

That's the whole list. I do not sell, rent, or trade your information to anyone.

How long I keep it

Contact messages stay in my email so I can follow up and keep a record of our conversation. If you'd like yours deleted, ask and I'll remove it. Analytics data is retained on the providers' standard schedules in anonymized form.

Your choices and rights

You can ask me what information I have from your contact with me, ask me to correct it, or ask me to delete it. Just email hello@studioobrien.com. Depending on where you live, you may have formal rights under laws such as the GDPR or CCPA; I'll honor those requests the same simple way.

Children

This site is meant for business owners and is not directed at children under 13, and I don't knowingly collect information from them.

Changes to this policy

If practices change, I'll update this page and move the date at the top. Material changes will be obvious here.

Contact

Studio O'Brien, Shelby, NC. Questions about privacy: hello@studioobrien.com or (704) 751-9873.